Frequently Asked Questions

🔍 Our Items

Are the items checked before sale?

Yes, each item is carefully inspected before being put up for sale. We only offer pieces in very good condition, without visible defects. The condition of each item is specified in the product description.

Are the photos real?

Absolutely. All photos are taken by us and accurately represent the item being sold. You are buying exactly what you see.

Are the sizes reliable?

We indicate the size marked on the label as well as the actual measurements (chest, waist, length) in each description. We recommend referring to the measurements rather than the indicated size, as sizes vary by brand and era.

🚚 Delivery

What are the delivery times?

Orders are shipped within 1 to 3 business days. Delivery time is then 2 to 5 business days depending on your location in mainland France.

Do you deliver outside of France?

Yes, we deliver throughout Europe. Delivery times and rates vary depending on the destination country.

↩️ Returns

How do I return an item?

You have 14 days after receipt to return an item. Contact us at contact@mode-seconde.fr specifying your order number and the reason for the return. See our refund policy for more details.

📩 Contact

How can I contact you?

You can reach us via our contact page or directly by email at contact@mode-seconde.fr. We respond within 48 business hours.