Contact
Contact Us
Do you have a question? Feel free to contact us, and we will respond as soon as possible.
Mode Seconde
Manager: Lina Iacuboi
Address: 28 Boulevard de l'Armée des Alpes, 06300 Nice, France
Email: contact@mode-seconde.fr
We are available Monday to Friday, from 9 AM to 6 PM.
We are here to help you
Have a question about an item, an order, or a return? Our Secondhand Fashion team will get back to you as soon as possible, Monday through Friday.
Contact topics: Product information, order tracking, returns and exchanges, general questions, partnerships.
We are committed to responding within 24 business hours.
Send us a message
Frequently Asked Questions
What is the delivery time?
Orders are shipped within 2-3 business days. Delivery in mainland France takes 3-5 business days. For the EU, expect 5-10 business days depending on the country.
How do I return an item?
You have 14 days to return an item. Please see our return policy for full details. Returns are free in France.
Can I sell my clothes on Mode Seconde?
Yes! We buy quality clothing. Contact us through this form with photos and a description of your items.
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Other ways to contact us
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Email
contact@mode-seconde.fr
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📄 Order Tracking
You can track your order directly in your customer account or via the tracking link sent by email.
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🎉 Hours
Monday - Friday
9:00 AM - 6:00 PMWe are closed on weekends and public holidays.